Privacy Policy

Effective Date: November 01, 2024

Fybr Retail Private Limited ("Fybr," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our platform and services. By using Fybr, you agree to the terms outlined in this policy.

1. Information We Collect

• 1.1. Personal Information: Name, email address, phone number, and delivery address during account creation or checkout. Payment information is securely processed via third-party providers.
• 1.2. Usage Information: Search history, purchase activity, and pages viewed.
• 1.3. Device and Technical Information: Device type, OS, browser type, IP address, app usage stats.
• 1.4. Location Data: Real-time location for delivery accuracy (only with consent).
• 1.5. Third-Party Information: From partners (stores/payment gateways) regarding transactions.

2. How We Use Your Information

• Process orders and manage deliveries.
• Communicate about orders, accounts, or support.
• Provide personalized recommendations and improve services.
• Ensure secure payment processing.
• Comply with legal obligations and enforce terms.

3. Sharing of Information

• 3.1. With Merchants: To fulfill your order, we share contact and delivery details.
• 3.2. With Delivery Partners: To facilitate delivery, we share address/contact info.
• 3.3. With Service Providers: Payment processors, analytics, marketing vendors.
• 3.4. Legal Obligations: Disclosed if required by law or to protect our rights.

4. Data Security

We implement robust security measures including encryption and secure storage. However, no online platform can guarantee absolute security.

5. Data Retention

We retain your data only as long as necessary for outlined purposes or legal compliance.

6. Your Rights

• Access, correct, or update your data.
• Request account and data deletion.
• Opt-out of marketing communications.

To exercise your rights, contact: info@fybrnow.com

7. Cookies and Tracking Technologies

Fybr uses cookies and similar technologies for functionality and analytics. Manage via browser settings.

8. Third-Party Links

Fybr may link to third-party sites. We're not responsible for their privacy practices.

9. Updates to This Privacy Policy

We may update this policy periodically. Continued use of Fybr signifies acceptance of changes.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: info@fybrnow.com